Cross-Cultural Business
“Approach cross-cultural communication with open ears, a receptive mind, and an empathetic heart."”
- Educal
- Educal
Training Outcomes:
- Reduce Communication Barriers: Strengthen understanding across diverse cultures.
- Build Trust: Cultivate a collaborative workplace environment.
- Prevent Miscommunication: Address misunderstandings rooted in cultural norms and differing expectations.
- Communication Tools: Gain strategies for effective verbal and written communication.
- Interpret Non-Verbal Cues: Understand gestures and body language across cultures.
Format:
The format regarding duration and number of participants is subject to mutual agreement.
What you will learn:
- Social norms, values, leisure activities, beliefs, and attitudes
- Non-verbal cues: signs, symbols, gestures, body language, and personal space
- Diverse communication styles
- Basic phrases in various languages
- Manners and traditional behaviours in different cultures
- National and cultural stereotypes—both positive and negative
Why it matters to be familiar with cultural diversity:
- Increased productivity/performance due to different problem-solving skills, viewpoints and working habits
- Diverse teams = unique perspectives
- Enhanced creativity due to new fresh ideas, perspectives, various brains put together
- Contacts and connections business growth – new audiences + more demand on the market
- Retention! – employees who feel accepted, valued and understood in the workplace stay loyal to the company and will not feel any need to leave
- Knowledge of some languages facilitates communication and shows respect and appreciation for another nation's culture
- Avoids unconscious bias – breaking negative stereotypes and assumptions
How to promote and share cultural diversity issues:
Make your workplace a safe place where employees feel free and supported to:
- Express their beliefs, opinions and concerns without fear or discrimination
- Practice Traditions and Celebrations
- Organize teambuilding events to know each other better in terms of your nation’s/ cultural peculiarities
